Shipping policy
Shipping Policy
At BreathePro™, we are committed to getting your orders to you safely, quickly, and affordably throughout Malaysia. Please review our shipping policy below.
🚚 Shipping Coverage
We currently ship to:
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All states in Peninsular Malaysia
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Sabah, Sarawak & Labuan (subject to slightly longer delivery times)
- Singapore (Coming soon...)
⏱️ Processing Time
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All orders are processed within 1–2 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
📦 Delivery Timeframes
| Location | Estimated Delivery Time |
|---|---|
| Peninsular Malaysia | 1–3 working days |
| East Malaysia (Sabah, Sarawak, Labuan) | 3–7 working days |
Please note that delivery times are estimated and may vary during peak seasons, public holidays, or due to courier delays.
💸 Shipping Rates
| Order Value | Shipping Fee |
|---|---|
| RM0 – RM79.99 | FREE Shipping |
| RM80 and above | FREE Shipping |
Shipping fees will be displayed at checkout before you complete your order.
🚛 Courier Partners
We work with reliable courier partners such as:
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J&T Express
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Pos Laju
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DHL eCommerce
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Ninja Van
- and others courier partners...
Your tracking number will be provided once your order has been shipped.
❗ Delivery Issues
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Please ensure your shipping address and contact number are accurate at checkout. We are not responsible for lost or delayed parcels due to incorrect details.
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If your parcel is returned to us due to failed delivery attempts, we will contact you to arrange re-delivery (additional fees may apply).
❓ Need Help?
If you experience any issues with shipping or have questions about your order, please reach out to us:
Email: breathepro.co@gmail.com / hchtoptrading@gmail.com
Operating Hours: Monday–Friday, 9am–6pm (excluding public holidays)